Privacy Policy

Kritira ("we", "us", "our") is an online store for authentic Mithila and Madhubani art, sarees, and dupattas. Our website is kritira.in.

• Account information: Name, email address when you sign in via Google or magic link.
• Order information: Shipping address, phone number, and order details when you make a purchase.
• Payment information: We do not store card details. All payments are processed securely by Razorpay.
• Usage data: Pages visited, browser type, and device information for analytics purposes.

• To process and fulfill your orders.
• To send order confirmations and shipping updates.
• To send newsletters and promotional offers (only if you have subscribed).
• To improve our website and customer experience.
• To comply with legal obligations.

We do not sell or rent your personal data. We share information only with:

• Shipping partners (name, address, phone) to fulfil your delivery.
• Razorpay for payment processing.
• Resend for transactional emails.
• Legal authorities if required by law.

We use cookies to maintain your session and remember your cart. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but some features may not work correctly.

We retain your order data for 7 years as required by Indian tax law. Account data is retained until you request deletion.

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Unsubscribe from marketing emails at any time.

To exercise these rights, email hello@kritira.in.

For privacy concerns: hello@kritira.in